Comments on: Executive Coaching: Measuring (and Communicating) ROI http://coachingcommons.org/featured/executive-coaching-measuring-and-communicating-roi/ Where Radical Possibilities are Explored & Pursued Sun, 10 Apr 2011 11:20:56 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Diane Menendez http://coachingcommons.org/featured/executive-coaching-measuring-and-communicating-roi/comment-page-1/#comment-6466 Diane Menendez Tue, 16 Mar 2010 13:44:15 +0000 http://coachingcommons.org/?p=9958#comment-6466 Mark, can you give us the reference, where to find the full study? I'm interested in locating a copy for some ROI work I'm currently doing. Thanks. Diane Menendez Cincinnati, Ohio Mark, can you give us the reference, where to find the full study? I’m interested in locating a copy for some ROI work I’m currently doing.

Thanks.

Diane Menendez
Cincinnati, Ohio

]]> By: Billy C H Teoh http://coachingcommons.org/featured/executive-coaching-measuring-and-communicating-roi/comment-page-1/#comment-6454 Billy C H Teoh Sun, 14 Mar 2010 01:38:45 +0000 http://coachingcommons.org/?p=9958#comment-6454 The 'intangible value' versus the 'tangible value' of coaching ROI is more difficult to measure quantitatively. Take for example, I had a coachee who I coached to come up with a master strategic plan for his department (he came up with a cartoon illustration of where his department is and where he wanted to take his department to the next level, with all his execution plans, illustrated via cartoons) - 'intangible value' (a roadmap for all staff in his department). The 'tangible value' is within the sub-strategic plan is the numbers of days to churn out proposals to clients, where the KPI is to reduce the number of days for delivery of proposals, from an average of 7 days to under 3 days. The cost savings of 4 days is estimated by the client's Organization to be USD 460/- per day for manpower cost alone. Does anyone have examples of how 'intangible values' & 'tangible values' in the coaching ROI formulations? Billy C H Teoh Malaysia. The ‘intangible value’ versus the ‘tangible value’ of coaching ROI is more difficult to measure quantitatively.

Take for example, I had a coachee who I coached to come up with a master strategic plan for his department (he came up with a cartoon illustration of where his department is and where he wanted to take his department to the next level, with all his execution plans, illustrated via cartoons) – ‘intangible value’ (a roadmap for all staff in his department).

The ‘tangible value’ is within the sub-strategic plan is the numbers of days to churn out proposals to clients, where the KPI is to reduce the number of days for delivery of proposals, from an average of 7 days to under 3 days. The cost savings of 4 days is estimated by the client’s Organization to be USD 460/- per day for manpower cost alone.

Does anyone have examples of how ‘intangible values’ & ‘tangible values’ in the coaching ROI formulations?

Billy C H Teoh
Malaysia.

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