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The economy is going through some tough times, and for many consultants the “trickle down” effect is really impacting the bottom line. Yet there is a select group of consultants who are still asking and getting top dollar and keeping the business pipeline full.
How do they do it? What do they know that you might be missing?
The Three Things Rule
Successful consultants are masters of the “Three Things Rule.” They are focused on their clients and the needs of both clients and prospects. A key element of being focused is to limit the scope of your services to the three things that offer the greatest return on your investment of time, money, and training. That means giving up the temptation to try and be “all things to all people.”
How does the Three Things Rule work? Simple—identify the top three coaching services that you want to focus on. Leave the other areas to other coaches. Fine-tune these services to position yourself as the expert. Don’t let yourself get sidetracked or distracted by all the business opportunities you might be passing up.
Getting Top Dollar
To set and get the highest possible rates you need to have three things:
- A clearly articulated value (or business) proposition that your prospects, clients, and centers of influence can understand
- A methodology to separate “suspects” from true prospects
- A rigorous and ongoing approach applying the 80/20 rule
Without a value proposition it is difficult to measure and document your success. It is your easy-to-understand value proposition—closely tracking the your “Three Things”—that enables others to see your value and market for you. Success breeds success and specialization lets you set and get higher rates.
The lack of a clear value proposition leaves you open to “chasing” suspects—people who will likely never become clients or referral sources.
Once a year it is essential to cull your list of clients, prospects, suspects, and referral sources. It may be trite but it is still true: 80% of your revenue and referrals come from 20% of your clients, prospects, and referral sources. These are the clients and referral sources who value your skills and services.
Sooner or later you need to discuss the topic of fees with clients and prospects. There are many ways to charge; some are more “intimidating” than others. Often, an hourly rate is perceived as a “license to steal.” There are better ways to approach rates…
- Offer a “package deal” that provides a bevy of benefits in addition to a number of hours of coaching
- Offer part of your services as “interactive group sessions;” clients pay less on an individual basis but you get more on a collective basis (and it’s a great way to get clients thinking about referrals!)
- Offer discounts for longer-term arrangements or referrals
Your time is valuable. Much of your efforts are spent marketing and managing—activities that are not billable. Unless you plan to work 60- to 80-hour weeks you’ve got to cover your costs and make a decent living in 20-25 hours of billed time each week. If you apply the tips in this article you’ll be able to charge what you’re worth…and that’s what it’s all about.

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There are 3 Responses so far...
Janet,
Your article confuses me. Are you writing about pricing for consultants or coaches? You use the terms interchangeably. From my understanding, I find the coaching process and the consulting process to be completely the opposite. Maybe if you described the huge differences between the consulting process and the coaching process you could provide pricing programs that best fit each of these two unique methods.
Hi Bill. I read the word “consultant” to mean any “independent contractor” who has to develop pricing and track their billable hours. Yes, the services are of coach and consultant are not the same at all – but both are “independent contractors” who have to strategize how to get paid what they are worth.
Yes, coaches and consultants are both independent contractors. So are lawyers, real estate agents, 100% commissioned sales people, and touring professional golfers. But they all play very different games and provide different services, creating needs to develop different pricing approaches. I believe one of the biggest problems within the coaching industry is the huge divergence in pricing and how pricing does not relate to the actual services given and results generated. Treating coaching just like consulting produces many of these problems. My 2 cents worth.