Insight from the Very First “Coaching Reporter:” An Interview with David Goldsmith

By Mark Joyella

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When the Coaching Commons appointed its first Community Supported Journalist, David Goldsmith was one of the first to comment, offering support to the rookie reporter in uncertain terms: “I’m thrilled you are on board to cover the coaching profession!”

Goldsmith knows the challenges of reporting on the coaching profession. He is founder and Senior Partner of The Goldsmith Group, is a Master Certified Coach and was publisher of the Coaching Insider, an online publication that grew at its height to 5,000 subscribers before ultimately closing in the face of declining revenue. “We had some worthwhile enterprise pieces and did a good job,” Goldsmith said.

Launched five years ago, the Coaching Insider was a response to the sudden and dramatic growth in the coaching field. “In other industries that I have participated in, there has been some sort of newsletter that insiders would read about the real news in the industry that people in the industry always read and cared about,” Goldsmith said. “I felt like it was time to do this for the coaching industry. We hired a working journalist who had trained as a coach and set him loose.”

The Insider found no shortage of stories, focusing quickly on a series of coaching ripoffs. “There were some scams being run and we were able to chase them down,” Goldsmith said. “Some people didn’t like us, which I considered a good thing!”

In one case, Goldsmith recalls, the Insider exposed a company doing infomercials encouraging coaches to sign up–for pay–in the hopes of being provided a connection to huge numbers of clients. The Insider reported the story, and the company folded.

But the Insider’s time was short as well.

Subscribers signed up, and readers posted large numbers of comments, but advertising was slow, and ultimately didn’t cover the costs of keeping the Insider’s reporter on the beat. “We didn’t know about community supported journalism and our only revenue model was advertising,” said Goldsmith, who looks back at the Insider fondly. “I think it was very positive. The issues were worth reading and we were very proud of it.”

Goldsmith was forced to make the decision to close down the Insider and lay off the reporter on the beat, who today is still working in the coaching arena, moderating forums and doing original reporting in other areas. “It was not fun to pull the plug on something that was doing so well,” Goldsmith said.

It was his passion for journalism and coaching that led him to Ruth Ann Harnisch. Together they formed the leadership team, along with Andrea Lee, (who also participated in the original Coaching Insider team) that later created the Coaching Commons.

As for the Coaching Commons, and its first Community Supported Journalist, Goldsmith said the timing is right for a return to coaching journalism. “I think there is more to cover now than when we had the Insider. I think covering the industry/profession is needed more now than ever. The population is much bigger and coaching is attached to everything. If you are covering coaching and not just professional coaches there is much opportunity to report on where real coaching is happening, as opposed to a dog trainer now calling themselves a dog coach!”

Goldsmith also believes one subject remains as important today as it was when the Insider published: “I think there are more people trying to profit off the coaching industry, so the likelihood of scams and malfeasance has increased,” said Goldsmith.

His advice? Follow the story, and set the agenda. “Transparency and visibility are good things! You’ll also have to define what is news in this industry!”

About the Author

Mark Joyella is an Emmy-winning television news reporter and anchor who has worked at television stations in Colorado, Georgia, Florida and New York. A firm believer in the power of coaching, Mark has been on both sides of the coaching equation, as a client, and as a coach, helping aspiring journalists excel in writing, reporting and storytelling. Mark teaches at mediabistro.com, runs marathons, and lives in Brooklyn with his wife and their cat and three dogs. Follow Mark on Twitter at http://www.twitter.com/coachreporter.

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There Are 8 Responses So Far. »

  1. Robyn,

    Thanks for the feedback.. and the lead. If you have time, and any other thoughts, please hit me up on email or twitter (mark@coachingcommons.org) and http://www.twitter.com/coachreporter

    Mark

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  3. Hi Mark,

    Welcome to The Commons, I’m enjoying your work so far.

    Yes, Angela is right – there is indeed a story lurking in China, getting to the ‘truth’ is another matter :) If you do pursue it though you must talk to Bronwyn Bowery-Ireland. She is the CEO at ICA and moved to Shanghai a year or so ago.

    Cheers

    Robyn

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  5. I’m going to pass that idea along and see if there’s a way to do that!

    Mark

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  7. Angela,

    Thanks for the idea… that’s an intriguing story. I’ll email you to talk more about that.

    Mark

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  9. Mark,

    There’s one somewhat sensitive coaching industry story that has been around for more than a year and has never been formally reported as far as I know. It involves China and the imprisonment of coaches …yes, I’m serious. I also know that rumours about this issue have caused some coaches to avoid going to China, unnecessarily I believe.

    I think it would be very healthy to get this one on the table, despite some people’s fears and hesitations.

    Angela

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  11. I am just wondering if some of the great stuff published at the Coaching Insider could be re-explored and shared at the Coaching Commons here?

    Meta-cheerio.

    Billy C H Teoh
    Malaysia.

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  13. Rey,

    Thank you very much for your comment. I believe any healthy industry has a hunger for news, and coaching is no different. I’ll be working hard to earn your interest, and your trust.

    Mark

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  15. I really miss the Coaching Insider. I was sorry when the business model behind it couldn’t sustain the publication. Although it was wasn’t the first or the only publication to offer an independent and analytical examination of the coaching industry, its short-term success in garnering subscribers illustrated a strong desire in the coaching arena for this type of news.

    I’ve often wondered about the demise of the Coaching Insider. There were several alternative business models that could have sustained its publication. Some fans of the publication thought it was being quashed by certain forces within the coaching industry. At the time it went out of circulation some people thought that the Coaching Insider stepped on the “brand” of some of the emerging “titans” of the coaching industry and started to question the practices of some of the bigger players in this area (not just outright scammers as David Goldsmith refers to in the interview above.)

    In some ways the Coaching Commons has taken on the role of an independent analysis source for the coaching industry. With a reporter, reader comment sections, creative graphics, dedicated editing, and technological advancements, the CC has emerged as a new incarnation of the spirit of the Coaching Insder. We truly appreciate the work of Mark Joyella in bringing the fresh perspective and writing to the industry.

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