December 7, 2009 – Portfolio.com – New York, NY, US
When it comes to managing and leading people, there is no one-size-fits-all approach. Yet in my work as an executive coach, I frequently encounter managers who insist on using one primary mode of communication or leadership style with everyone. I can tell you from experience: This doesn’t work.
Here’s the logical answer why—we humans are each distinct and unique. We have different learning, communication styles, and preferences. In order to successfully persuade, motivate, inspire, direct, and lead effectively, leaders need to be able to adapt and change their management style to fit what will work best for the employee.
Clearly, there are infinite ways in which employees differ from one another. No two humans are alike. Yet there are some common factors and interpersonal preferences that managers can take into consideration to determine how best to communicate to and/or lead someone effectively. One important factor is to identify whether your employee is an introvert or extrovert.

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